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ALC-TTN-011-003: Bootstrapping failed for platform component [User Manager]

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I am trying  to upgrade to Adobe ES 8.2 from 7.2. Any help would be appreciated.

 

When I am  trying to initialize the LiveCycle ES database, in Configuration Manager, as  depicted in <Upgrading to LiveCycle ES from 7.x fro JBoss> document, page  27, step 36, I got error: Failed on step 'Invoking component bootstrapper' of  task 'Bootstrapping UserManager'. ALC-TTN-103-000: Bootstrapping request failed  on server. Message from server: ALC-TTN-011-003: Bootstrapping failed for  platform component [User Manager]. The wrapped exception message reads: Failure to  loadConfiguration default. error:javax.ejb.EJBException: RuntimeException;  CausedByException is:

             nullgetProvider failure: factory not initialized

 

Here is what's in log  file:

 

LiveCycle ES DATABASE initialization:

2009-10-19 15:12:51,825 ERROR  [com.adobe.idp.um.businesslogic.bootstrapper.UMBootstrapperClient]  UserM:GENERIC_ERROR: [Thread Hashcode: 10899558] ***** Bootstrap FAILED to  complete *****

2009-10-19 15:12:51,871 ERROR  [com.adobe.idp.um.businesslogic.bootstrapper.UMBootstrapperClient]  UserM:GENERIC_ERROR: [Thread Hashcode: 10899558] Bootstrap cannot recover from  error.| [com.adobe.idp.um.businesslogic.bootstrapper.BootstrapperManagerBean]  errorCode:8193 errorCodeHEX:0x2001 message:Failure to loadConfiguration default.  error:javax.ejb.EJBException: RuntimeException; CausedByException  is:

            nullgetProvider failure: factory not  initialized

2009-10-19 15:13:33,645 WARN   [com.adobe.idp.common.errors.exception.IDPLoggedException]  UserM:GENERIC_WARNING: [Thread Hashcode: 4914621] |  [com.adobe.idp.storeprovider.jdbc.DBStoreFactory] errorCode:12290  errorCodeHEX:0x3002 message:getProvider failure: factory not  initialized

2009-10-19 15:13:33,645 WARN   [com.adobe.idp.common.errors.exception.IDPLoggedException]  UserM:GENERIC_WARNING: [Thread Hashcode: 4914621] | [AuthenticationManagerBean]  errorCode:12801 errorCodeHEX:0x3201 message:Exception while getting principal  from Directory manager| [com.adobe.idp.storeprovider.jdbc.DBStoreFactory]  errorCode:12290 errorCodeHEX:0x3002 message:getProvider failure: factory not  initialized

2009-10-19 15:13:33,645 INFO   [com.adobe.pdfg.internal.utils.EarProperties] ALC-PDG-001-000-Could not get  config properties : Exception in getting SystemContext

http://help.adobe.com/en_US/livecycle/8.2/releasenotes.html

 

 

Our  environment:

OS: Windows  2003 sp2

DB: MS SQL  Server 2005

Upgrade  target: Adobe ES 8.2

JBoss 4.0.3 SP1

 

 

Scott Jiang


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