Hello,
Can you someone please help with the following issue?
We have been having issues with the above error with a particular user.
The scenario is the following: the user was initially created in the default domain for test purposes and then was deleted.
The same user was synchronized with the Enterprise LDAP with the same information except for the password.
We are using Adobe LiveCycle ES 8.2.1.
The problem is that every time the user is assigned a task or try to create one the system gives the below error. Even though the user can currently log into the workspace without any problem, but she not able to participate in any workflow processes.
When we check the error in Stalled Operation Error Details, we get the following error message.
A user was found but is not active for User Identifier:(deleted username for privacy purpose). Could not create queue.
StackTrace:
com.adobe.idp.taskmanager.dsc.client.task.ActivePrincipalNotFoundExcep tion: A user was found but is not acive for User Identifier:(deleted username for privacy purpose). Could not create queue.
at com.adobe.idp.taskmanager.dsc.service.TaskManagerServiceImpl.getSpeci ficUserQueueFromXPath(TaskManagerServiceImpl.java:6718)
at com.adobe.idp.taskmanager.dsc.service.TaskManagerServiceImpl.getQueue ForPathExpression(TaskManagerServiceImpl.java:6762)
at com.adobe.idp.taskmanager.dsc.service.TaskManagerServiceImpl.getQueue (TaskManagerServiceImpl.java:6513)
at com.adobe.idp.taskmanager.dsc.service.TaskManagerServiceImpl.createTa sk(TaskManagerServiceImpl.java:174)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl. java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAcces sorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
Would you be able to direct us in the right locate as to where to correct this issue so the user can fully participate in all processes?
Thank you in advance for your help.