I'm installing LiveCycle ES3 Generator on Windows 2008 R2 server with WebSphere 8. When I try to add users for the Native PDF conversion as part of the generator configuration I get an error. I've included the installer log error and some of the related WebSphere logs below. Anyone have any sugestions?
Configuration Manager Install log:
[2013-03-11 10:03:35,834], WARNING, Thread-11, com.adobe.pdfg.lcm.configure.users.AddPDFGAdminUserTask, Error while adding user to PDFG :ALC-DSC-005-000: com.adobe.idp.dsc.DSCNotSerializableException: Not Serializable
Caused by: ALC-DSC-003-000: com.adobe.idp.dsc.DSCInvocationException: Invocation error.
at com.adobe.idp.dsc.component.impl.DefaultPOJOInvokerImpl.invoke(Defaul tPOJOInvokerImpl.java:152)
at com.adobe.idp.dsc.interceptor.impl.InvocationInterceptor.intercept(In vocationInterceptor.java:140)
at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.procee d(RequestInterceptorChainImpl.java:60)
at com.adobe.idp.dsc.interceptor.impl.DocumentPassivationInterceptor.int ercept(DocumentPassivationInterceptor.java:53)
at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.procee d(RequestInterceptorChainImpl.java:60)
at com.adobe.idp.dsc.transaction.interceptor.TransactionInterceptor$1.do InTransaction(TransactionInterceptor.java:74)
at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EjbTransactionBMTAdapt erBean.doRequiresNew(EjbTransactionBMTAdapterBean.java:218)
at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EJSLocalStatelessEjbTr ansactionBMTAdapter_3af08fdf.doRequiresNew(Unknown Source)
at com.adobe.idp.dsc.transaction.impl.ejb.EjbTransactionProvider.execute (EjbTransactionProvider.java:133)
at com.adobe.idp.dsc.transaction.interceptor.TransactionInterceptor.inte rcept(TransactionInterceptor.java:72)
at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.procee d(RequestInterceptorChainImpl.java:60)
at com.adobe.idp.dsc.interceptor.impl.InvocationStrategyInterceptor.inte rcept(InvocationStrategyInterceptor.java:55)
at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.procee d(RequestInterceptorChainImpl.java:60)
at com.adobe.idp.dsc.interceptor.impl.InvalidStateInterceptor.intercept( InvalidStateInterceptor.java:37)
at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.procee d(RequestInterceptorChainImpl.java:60)
at com.adobe.idp.dsc.interceptor.impl.AuthorizationInterceptor.intercept (AuthorizationInterceptor.java:188)
at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.procee d(RequestInterceptorChainImpl.java:60)
at com.adobe.idp.dsc.interceptor.impl.JMXInterceptor.intercept(JMXInterc eptor.java:48)
at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.procee d(RequestInterceptorChainImpl.java:60)
at com.adobe.idp.dsc.engine.impl.ServiceEngineImpl.invoke(ServiceEngineI mpl.java:121)
at com.adobe.idp.dsc.routing.Router.routeRequest(Router.java:131)
at com.adobe.idp.dsc.provider.impl.base.AbstractMessageReceiver.invoke(A bstractMessageReceiver.java:329)
at com.adobe.idp.dsc.provider.impl.soap.axis.sdk.SoapSdkEndpoint.invokeC all(SoapSdkEndpoint.java:139)
at com.adobe.idp.dsc.provider.impl.soap.axis.sdk.SoapSdkEndpoint.invoke( SoapSdkEndpoint.java:81)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl. java:60)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAcces sorImpl.java:37)
at java.lang.reflect.Method.invoke(Method.java:611)
at org.apache.axis.providers.java.RPCProvider.invokeMethod(RPCProvider.j ava:397)
at org.apache.axis.providers.java.RPCProvider.processMessage(RPCProvider .java:186)
at org.apache.axis.providers.java.JavaProvider.invoke(JavaProvider.java: 323)
at org.apache.axis.strategies.InvocationStrategy.visit(InvocationStrateg y.java:32)
at org.apache.axis.SimpleChain.doVisiting(SimpleChain.java:118)
at org.apache.axis.SimpleChain.invoke(SimpleChain.java:83)
at org.apache.axis.handlers.soap.SOAPService.invoke(SOAPService.java:454 )
at org.apache.axis.server.AxisServer.invoke(AxisServer.java:281)
at org.apache.axis.transport.http.AxisServlet.doPost(AxisServlet.java:69 9)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:595)
at org.apache.axis.transport.http.AxisServletBase.service(AxisServletBas e.java:327)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:668)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper .java:1214)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletW rapper.java:774)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletW rapper.java:456)
at com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.handleRequest(Serv letWrapperImpl.java:178)
at com.ibm.ws.webcontainer.filter.WebAppFilterChain.invokeTarget(WebAppF ilterChain.java:125)
at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilte rChain.java:92)
at com.adobe.idp.dsc.provider.impl.soap.axis.InvocationFilter.doFilter(I nvocationFilter.java:43)
at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterI nstanceWrapper.java:192)
at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilte rChain.java:89)
at com.adobe.idp.um.auth.filter.CSRFFilter.doFilter(CSRFFilter.java:86)
at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterI nstanceWrapper.java:192)
at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilte rChain.java:89)
at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFil terManager.java:926)
at com.ibm.ws.webcontainer.filter.WebAppFilterManager.invokeFilters(WebA ppFilterManager.java:1023)
at com.ibm.ws.webcontainer.servlet.CacheServletWrapper.handleRequest(Cac heServletWrapper.java:87)
at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java: 895)
at com.ibm.ws.webcontainer.WSWebContainer.handleRequest(WSWebContainer.j ava:1662)
at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.jav a:195)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimina tion(HttpInboundLink.java:458)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewRequest (HttpInboundLink.java:522)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.processRequest(H ttpInboundLink.java:311)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.ready(HttpInboun dLink.java:282)
at com.ibm.ws.tcp.channel.impl.NewConnectionInitialReadCallback.sendToDi scriminators(NewConnectionInitialReadCallback.java:214)
at com.ibm.ws.tcp.channel.impl.NewConnectionInitialReadCallback.complete (NewConnectionInitialReadCallback.java:113)
at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted (AioReadCompletionListener.java:165)
at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFutu re.java:217)
at com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(AsyncChanne lFuture.java:161)
at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:138)
at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:204)
at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.j ava:775)
at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:905)
at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1783)
Caused by: ALC-PDG-80000-000: com.adobe.pdfg.exceptions.ConfigException: ALC-PDG-080-000-Connection to failed service.
at com.adobe.pdfg.config.PDFGConfigServiceImpl.validateUserCredentials(P DFGConfigServiceImpl.java:494)
at com.adobe.pdfg.config.PDFGConfigServiceImpl.updateUserAccountsSetting s(PDFGConfigServiceImpl.java:870)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl. java:60)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAcces sorImpl.java:37)
at java.lang.reflect.Method.invoke(Method.java:611)
at com.adobe.idp.dsc.component.impl.DefaultPOJOInvokerImpl.invoke(Defaul tPOJOInvokerImpl.java:118)
... 71 more
Caused by: java.lang.IllegalStateException: Connection to failed service.
at com.adobe.service.ResourcePooler.allocateResource(ResourcePooler.java :96)
at com.adobe.service.ConnectionFactoryManagerPeer.getConnectionResourceF romPool(ConnectionFactoryManagerPeer.java:79)
at com.adobe.service.J2EEConnectionFactoryManagerPeerImpl.getConnection( J2EEConnectionFactoryManagerPeerImpl.java:103)
at com.adobe.service.ConnectionFactoryRmiAdapter.getConnection(Connectio nFactoryRmiAdapter.java:54)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl. java:60)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAcces sorImpl.java:37)
at java.lang.reflect.Method.invoke(Method.java:611)
at com.ibm.rmi.util.ProxyUtil$4.run(ProxyUtil.java:609)
at java.security.AccessController.doPrivileged(AccessController.java:280 )
at com.ibm.rmi.util.ProxyUtil.invokeWithClassLoaders(ProxyUtil.java:606)
at com.ibm.CORBA.iiop.ClientDelegate.invoke(ClientDelegate.java:1177)
at $Proxy35.getConnection(Unknown Source)
at com.adobe.service._ConnectionFactoryRemote_Stub.getConnection(_Connec tionFactoryRemote_Stub.java:59)
at com.adobe.pdfg.config.PDFGConfigServiceImpl.getColorProfileService(PD FGConfigServiceImpl.java:1252)
at com.adobe.pdfg.config.PDFGConfigServiceImpl.validateUserCredentials(P DFGConfigServiceImpl.java:487)
... 77 more
at com.adobe.idp.dsc.provider.impl.base.AbstractResponseHolder.handleExc eption(AbstractResponseHolder.java:150)
at com.adobe.idp.dsc.provider.impl.soap.axis.sdk.SoapSdkBindingStubUtil. deSerializeResponse(SoapSdkBindingStubUtil.java:132)
at com.adobe.idp.dsc.provider.impl.soap.axis.sdk.SoapAxisDispatcher.doSe nd(SoapAxisDispatcher.java:132)
at com.adobe.idp.dsc.provider.impl.base.AbstractMessageDispatcher.send(A bstractMessageDispatcher.java:66)
at com.adobe.idp.dsc.clientsdk.ServiceClient.invoke(ServiceClient.java:2 08)
at com.adobe.pdfg.lcm.configure.users.AddPDFGAdminUserTask.run(AddPDFGAd minUserTask.java:76)
at java.lang.Thread.run(Thread.java:619)
Systemout
[3/11/13 10:03:35:744 EST] 000000de ProcessResour A ALC-BMC-001-505: Service ColorProfileSvc: Starting native process with command line "C:\\Program Files (x86)\\IBM\\WebSphere\\AppServer\\installedApps\\adobe\\server1\\Colo rProfileSvc\\ColorProfileService.exe" -IOR IOR:00bdbdbd0000002249444c3a636f6d2f61646f62652f736572766963652f4d616 e616765723a312e3000bdbd000000010000000000000460000102bd0000000b4851324 b38454945323500bd0000bdbd0000001f4c4d4249000000154773e3aa0015000504425 22d3700080100000000000000bd0000000a000000010000001400bdbdbd05010001000 00000000101000000000049424d0a0000000800bd00011600000100000026000000020 002bdbd49424d04000000050005020102bdbdbd0000001f0000000400bd00030000002 00000000400bd0001000000250000000400bd000300000021000002d80001bdbd00000 0060002bdbd000000240000001e00bd00260002bdbd000000010000000b31302e312e3 2302e353400bd24bb00400000bdbd0000000806062b1200021e0200000028040100080 6062b1200021e020000001864656661756c7457494d46696c6542617365645265616c6 d000000000000000000000000000000000042bdbd000000240000001e00bd00660042b dbd000000010000000b31302e312e32302e353400bd24ba00400000bdbd00000008060 62b1200021e02000000280401000806062b1200021e020000001864656661756c74574 94d46696c6542617365645265616c6d000000000000000000000000000000000002bdb d000000240000001e00bd00260002bdbd000000010000000b31302e312e32302e35340 0bd24bb00400000bdbd000000080606678102010101000000280401000806066781020 101010000001864656661756c7457494d46696c6542617365645265616c6d000000000 000000000000000000000000042bdbd000000240000001e00bd00660042bdbd0000000 10000000b31302e312e32302e353400bd24ba00400000bdbd000000080606678102010 101000000280401000806066781020101010000001864656661756c7457494d46696c6 542617365645265616c6d000000000000000000000000000000000002bdbd000000240 000001e00bd00260002bdbd000000010000000b31302e312e32302e353400bd24bb004 00000bdbd0000000806062b1200021e06000000280401000806062b1200021e0600000 01864656661756c7457494d46696c6542617365645265616c6d0000000000000000000 00000000000000042bdbd000000240000001e00bd00660042bdbd000000010000000b3 1302e312e32302e353400bd24ba00400000bdbd0000000806062b1200021e060000002 80401000806062b1200021e060000001864656661756c7457494d46696c65426173656 45265616c6d0000000000000000000000000000000049424d21000000ba00bd0001000 0bdbd0000001057494d557365725265676973747279000000002149424d20576562537 068657265204170706c69636174696f6e2053657276657200bdbdbd00000008382e352 e302e300000000007352f312f313200bd0000000a676d313231382e303100bdbd00000 0452863656c6c293a4851324b3845494532354e6f6465303143656c6c3a286e6f64652 93a4851324b3845494532354e6f646530313a28736572766572293a736572766572310 0bdffff0001bdbd000000140000000800bd00b6400224ba -AppServer websphere
[3/11/13 10:03:35:787 EST] 000007c2 ProcessResour W ALC-BMC-001-024: Service ColorProfileSvc: Process ProcessResource@93771607(name=ColorProfileService.exe,pid=0) terminated abnormally with error code {3}
[3/11/13 10:03:35:794 EST] 000000de ProcessResour A ALC-BMC-001-505: Service ColorProfileSvc: Starting native process with command line "C:\\Program Files (x86)\\IBM\\WebSphere\\AppServer\\installedApps\\adobe\\server1\\Colo rProfileSvc\\ColorProfileService.exe" -IOR IOR:00bdbdbd0000002249444c3a636f6d2f61646f62652f736572766963652f4d616 e616765723a312e3000bdbd000000010000000000000460000102bd0000000b4851324 b38454945323500bd0000bdbd0000001f4c4d4249000000154773e3aa0015000504425 22d3800080100000000000000bd0000000a000000010000001400bdbdbd05010001000 00000000101000000000049424d0a0000000800bd00011600000100000026000000020 002bdbd49424d04000000050005020102bdbdbd0000001f0000000400bd00030000002 00000000400bd0001000000250000000400bd000300000021000002d80001bdbd00000 0060002bdbd000000240000001e00bd00260002bdbd000000010000000b31302e312e3 2302e353400bd24bb00400000bdbd0000000806062b1200021e0200000028040100080 6062b1200021e020000001864656661756c7457494d46696c6542617365645265616c6 d000000000000000000000000000000000042bdbd000000240000001e00bd00660042b dbd000000010000000b31302e312e32302e353400bd24ba00400000bdbd00000008060 62b1200021e02000000280401000806062b1200021e020000001864656661756c74574 94d46696c6542617365645265616c6d000000000000000000000000000000000002bdb d000000240000001e00bd00260002bdbd000000010000000b31302e312e32302e35340 0bd24bb00400000bdbd000000080606678102010101000000280401000806066781020 101010000001864656661756c7457494d46696c6542617365645265616c6d000000000 000000000000000000000000042bdbd000000240000001e00bd00660042bdbd0000000 10000000b31302e312e32302e353400bd24ba00400000bdbd000000080606678102010 101000000280401000806066781020101010000001864656661756c7457494d46696c6 542617365645265616c6d000000000000000000000000000000000002bdbd000000240 000001e00bd00260002bdbd000000010000000b31302e312e32302e353400bd24bb004 00000bdbd0000000806062b1200021e06000000280401000806062b1200021e0600000 01864656661756c7457494d46696c6542617365645265616c6d0000000000000000000 00000000000000042bdbd000000240000001e00bd00660042bdbd000000010000000b3 1302e312e32302e353400bd24ba00400000bdbd0000000806062b1200021e060000002 80401000806062b1200021e060000001864656661756c7457494d46696c65426173656 45265616c6d0000000000000000000000000000000049424d21000000ba00bd0001000 0bdbd0000001057494d557365725265676973747279000000002149424d20576562537 068657265204170706c69636174696f6e2053657276657200bdbdbd00000008382e352 e302e300000000007352f312f313200bd0000000a676d313231382e303100bdbd00000 0452863656c6c293a4851324b3845494532354e6f6465303143656c6c3a286e6f64652 93a4851324b3845494532354e6f646530313a28736572766572293a736572766572310 0bdffff0001bdbd000000140000000800bd00b6400224ba -AppServer websphere
[3/11/13 10:03:35:839 EST] 000007c5 ProcessResour W ALC-BMC-001-024: Service ColorProfileSvc: Process ProcessResource@99362d6c(name=ColorProfileService.exe,pid=0) terminated abnormally with error code {3}
SystemErr
[3/11/13 10:03:35:778 EST] 000007c2 SystemErr R system exception1096024066
[3/11/13 10:03:35:778 EST] 000007c2 SystemErr R Unknown Exception in doFlush()
[3/11/13 10:03:35:778 EST] 000007c2 SystemErr R AdobeServer::Logger: flusher terminated abnormaly
[3/11/13 10:03:35:829 EST] 000007c5 SystemErr R system exception1096024066
[3/11/13 10:03:35:830 EST] 000007c5 SystemErr R Unknown Exception in doFlush()
AdobeServer::Logger: flusher terminated abnormaly