The incident starts after all the members are removed from the DCS Stack DefaultCoreGroup view and added back again by WebSphere Application Server. Following exceptions are seen after LiveCycle was added back in again to the view.

We have a clustered environment with two nodes 2A and 2B. Server 2A crashed and therefore all members on 2B node were removed from the DCS view. Later the new core group view was installed but LiveCycle did resume operations as expected.

Errors below:

Exception caught while dealing with cache : Action - Get, ObjectType - UM_CLUSTER_INVALIDATION_CACHE, Exception message - Error accessing the cache container - Error on GET action for cache Replicated:UM_CLUSTER_INVALIDATION_CACHE

ServiceRegist W   Cache get failed for service EncryptionService Reason: Error accessing the cache container - Error on GET action for cache

Error accessing the cache container - Error on GET action for cache Local:SERVICE_FACTORY_CACHE

The following message appeared for several different services:

Cache put failed for service [CredentialService, ReaderExtensionsService,EncryptionService, etc]

SSOSessionCle W   Error in cleaning stale sessions from the database. These sessions would be deleted in next trigger

                                 java.lang.RuntimeException: com.adobe.livecycle.cache.CacheActionException: Error accessing the cache container - Error on ENTRYSET action for cache Local:UM_ASSERTION_CACHE

  at com.adobe.idp.um.businesslogic.authentication.AssertionCacheManager.removeExpiredResults( AssertionCacheManager.java:125)

  at com.adobe.idp.um.scheduler.SSOSessionCleanupJob.execute(SSOSessionCleanupJob.java:69)

  at org.quartz.core.JobRunShell.run(JobRunShell.java:202)

  at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:529)

Caused by: com.adobe.livecycle.cache.CacheActionException: Error accessing the cache container - Error on ENTRYSET action for cache Local:UM_ASSERTION_CACHE

  at com.adobe.livecycle.cache.adapter.GemfireLocalCacheAdapter.entrySet(GemfireLocalCacheAdap ter.java:219)

  at com.adobe.idp.um.businesslogic.authentication.AssertionCacheManager.removeExpiredResults( AssertionCacheManager.java:99)

  ... 3 more

Caused by: com.gemstone.gemfire.distributed.DistributedSystemDisconnectedException: GemFire on 2B<v1>:9057/51073 started at Sun Aug 17 08:57:23 EDT 2014: Message distribution has terminated, caused bycom.gemstone.gemfire.ForcedDisconnectException: This member has been forced out of the distributed system.  Reason='this member is no longer in the view but is initiating connections'

  at com.gemstone.gemfire.distributed.internal.DistributionManager$Stopper.generateCancelledEx ception(DistributionManager.java:746)

  at com.gemstone.gemfire.distributed.internal.InternalDistributedSystem$Stopper.generateCance lledException(InternalDistributedSystem.java:846)

  at com.gemstone.gemfire.internal.cache.GemFireCacheImpl$Stopper.generateCancelledException(G emFireCacheImpl.java:1090)

  at com.gemstone.gemfire.CancelCriterion.checkCancelInProgress(CancelCriterion.java:59)

  at com.gemstone.gemfire.internal.cache.LocalRegion.checkRegionDestroyed(LocalRegion.java:669 4)

  at com.gemstone.gemfire.internal.cache.LocalRegion.checkReadiness(LocalRegion.java:2587)

  at com.gemstone.gemfire.internal.cache.LocalRegion.entries(LocalRegion.java:1815)

  at com.gemstone.gemfire.internal.cache.LocalRegion.entrySet(LocalRegion.java:7941)

  at com.adobe.livecycle.cache.adapter.GemfireLocalCacheAdapter.entrySet(GemfireLocalCacheAdap ter.java:209)

  ... 4 more

Caused by: com.gemstone.gemfire.ForcedDisconnectException: This member has been forced out of the distributed system.  Reason='this member is no longer in the view but is initiating connections'

  at com.gemstone.org.jgroups.protocols.pbcast.ParticipantGmsImpl.handleLeaveResponse(Particip antGmsImpl.java:106)

  at com.gemstone.org.jgroups.protocols.pbcast.GMS.up(GMS.java:1289)

  at com.gemstone.org.jgroups.stack.Protocol.passUp(Protocol.java:767)

  at com.gemstone.org.jgroups.protocols.VIEW_SYNC.up(VIEW_SYNC.java:202)

  at com.gemstone.org.jgroups.stack.Protocol.passUp(Protocol.java:767)

  at com.gemstone.org.jgroups.protocols.pbcast.STABLE.up(STABLE.java:276)

  at com.gemstone.org.jgroups.stack.Protocol.passUp(Protocol.java:767)

  at com.gemstone.org.jgroups.protocols.UNICAST.up(UNICAST.java:294)

  at com.gemstone.org.jgroups.stack.Protocol.passUp(Protocol.java:767)

  at com.gemstone.org.jgroups.protocols.pbcast.NAKACK.up(NAKACK.java:625)

  at com.gemstone.org.jgroups.stack.Protocol.passUp(Protocol.java:767)

  at com.gemstone.org.jgroups.protocols.VERIFY_SUSPECT.up(VERIFY_SUSPECT.java:187)

  at com.gemstone.org.jgroups.stack.Protocol.passUp(Protocol.java:767)

  at com.gemstone.org.jgroups.protocols.FD_SOCK.up(FD_SOCK.java:504)

  at com.gemstone.org.jgroups.stack.Protocol.passUp(Protocol.java:767)

  at com.gemstone.org.jgroups.protocols.FD.up(FD.java:438)

  at com.gemstone.org.jgroups.stack.Protocol.passUp(Protocol.java:767)

  at com.gemstone.org.jgroups.protocols.Discovery.up(Discovery.java:258)

  at com.gemstone.org.jgroups.stack.Protocol.passUp(Protocol.java:767)

  at com.gemstone.org.jgroups.protocols.TP.handleIncomingMessage(TP.java:1110)

  at com.gemstone.org.jgroups.protocols.TP.handleIncomingPacket(TP.java:1016)

  at com.gemstone.org.jgroups.protocols.TP.receive(TP.java:923)

  at com.gemstone.org.jgroups.protocols.UDP$UcastReceiver.run(UDP.java:1320)

  at java.lang.Thread.run(Thread.java:773)

[22/08/14 0:28:10:237 EDT] 00000b4f WorkPolicyEva W   Exception thrown in background thread. Cause: java.lang.NullPointerException

[22/08/14 0:29:10:252 EDT] 00000b4f WorkPolicyEva W   Exception thrown in background thread. Cause: java.lang.NullPointerException

[22/08/14 0:30:10:268 EDT] 00000b4f WorkPolicyEva W   Exception thrown in background thread. Cause: java.lang.NullPointerException

[22/08/14 0:31:10:283 EDT] 00000b4f WorkPolicyEva W   Exception thrown in background thread. Cause: java.lang.NullPointerException

[22/08/14 0:32:10:298 EDT] 00000b4f WorkPolicyEva W   Exception thrown in background thread. Cause: java.lang.NullPointerException

[22/08/14 0:33:10:313 EDT] 00000b4f WorkPolicyEva W   Exception thrown in background thread. Cause: java.lang.NullPointerException

[22/08/14 0:34:10:328 EDT] 00000b4f WorkPolicyEva W   Exception thrown in background thread. Cause: java.lang.NullPointerException

[22/08/14 0:35:10:343 EDT] 00000b4f WorkPolicyEva W   Exception thrown in background thread. Cause: java.lang.NullPointerException

[22/08/14 0:36:10:358 EDT] 00000b4f WorkPolicyEva W   Exception thrown in background thread. Cause: java.lang.NullPointerException

[22/08/14 0:37:10:373 EDT] 00000b4f WorkPolicyEva W   Exception thrown in background thread. Cause: java.lang.NullPointerException

[22/08/14 0:38:10:389 EDT] 00000b4f WorkPolicyEva W   Exception thrown in background thread. Cause: java.lang.NullPointerExceptionor

I have tried looking for the root cause about why LiveCycle was not able to resume normally, didn't find anything related.

I am attempting to install the free 60-day trial of LiveCycle ES4. It downloads all files into the temp folder. When I begin install I can see the English and Core files in same folder. Install reaches a certain point and then states it can't recognize one or both of those files and tells me to ensure they exist and are accessible. Once I do they both disappear

Hi,

We've just installed ES2 on a WebSphere Cluster (on Linux) with an Oracle 10g database

Everything appears to be running fine, but we've noticed a lot of errors in the log like this:

[14/12/09 12:26:00:149 EST] 0000003b ErrorLogger   E org.quartz.core.ErrorLogger schedulerError Job (QUARTZ_JOBGROUP_IDP.DIRSYNC_FINISHER_JOB threw an exception.
                                 org.quartz.SchedulerException: Job threw an unhandled exception. [See nested exception: com.ibm.ejs.container.UnknownLocalException: nested exception is: org.hibernate.HibernateException: unknown Oracle major version [0]]
    at org.quartz.core.JobRunShell.run(JobRunShell.java:213)
    at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:529)
Caused by: com.ibm.ejs.container.UnknownLocalException: nested exception is: org.hibernate.HibernateException: unknown Oracle major version [0]
    at org.hibernate.dialect.DialectFactory$1.getDialectClass(DialectFactory.java:150)
    at org.hibernate.dialect.DialectFactory.determineDialect(DialectFactory.java:65)
    at org.hibernate.dialect.DialectFactory.buildDialect(DialectFactory.java:39)
    at org.hibernate.cfg.SettingsFactory.determineDialect(SettingsFactory.java:426)
    at org.hibernate.cfg.SettingsFactory.buildSettings(SettingsFactory.java:128)
    at org.hibernate.cfg.Configuration.buildSettings(Configuration.java:2073)
    at org.hibernate.cfg.Configuration.buildSessionFactory(Configuration.java:1298)
    at com.adobe.idp.um.businesslogic.dao.hibernate.HibernateUtils.getSessionFactory(HibernateUt ils.java:57)
    at com.adobe.idp.um.businesslogic.dao.hibernate.HibernateUtils.getSession(HibernateUtils.jav a:75)
    at com.adobe.idp.um.businesslogic.synch.hibernate.HibernateSynchronizationDao.getSession(Hib ernateSynchronizationDao.java:81)
    at com.adobe.idp.um.businesslogic.synch.hibernate.HibernateSynchronizationDao.acquireCluster Lock(HibernateSynchronizationDao.java:1081)
    at com.adobe.idp.um.businesslogic.synch.dao.EJSLocalStatelessHibernateSynchronizationDao_b06 e7930.acquireClusterLock(Unknown Source)
    at com.adobe.idp.um.scheduler.AbstractClusterJob.execute(AbstractClusterJob.java:76)
    at org.quartz.core.JobRunShell.run(JobRunShell.java:202)
    ... 1 more
Caused by: org.hibernate.HibernateException: unknown Oracle major version [0]
    ... 15 more

This link appears to show some that this can occur with hibernate:

This link appears to describe similar issues:  https://forum.hibernate.org/viewtopic.php?p=2373597

Any thoughts on whether we should apply specific patches?

Thanks

Hello,

We are setting up a new LiveCycle ES2 server to migrate all our letters and processes from ES.

Now I created a few .lca files to do the migration, thay got imported well into ES2. Then I created a new project on the Workbench and imported the files into the workbench and they check them In. the files are checked in but anytime I need to deploy them to have all the letters available I keep getting a:

"java.lang.OutOfMemoryError: GC overhead limit exceeded"

Any ideas? or better yet how can I migrate from ES to ES2? There is only information on how to upgrade from ES to ES2 but we are setting up new servers with Linux instead of Windows so upgrading is out of the picture.

Thank you.

Hello,

I'd like to appolgize in advance if my question is not clear enough.

I'm deploying the LiveCycle ES on WebSphere on a remote Linux server, connecting to Oracle 11g database and I can successfully access the LiveCycle console.

I'm facing a problem deploying the LiveCycle components (jar files), all files are successfully deployed except for (adobe-launchpad-assets.lca).

I get an error "failed to deploy LCA /opt/adobe/adobe_livecycle_es2/deploy/adobe-launchpad-assets.lca"

I also get another error for (adobe-auditworkflow-dsc.jar), saying that it is deployed but not running.

I tried solving the problem by restarting the application server and re-deploy the jar files, but no luck.

If there's anything else I should be providing, please just tell me what it is and how i can find it.

Thank you.

Hi,

I am using LiveCycle ES2.5, Turnkey Install, Express mode.

Just got the following message in the JBoss server log file, how to fix it?

2011-03-31 21:12:34,456 WARN  [com.adobe.idp.dsc.workmanager.workload.policy.MemoryPolicy] Memory threshold exceeded: maximum limit 95.0, current value 96.0

2011-03-31 21:12:34,456 WARN  [com.adobe.idp.dsc.workmanager.workload.policy.WorkPolicyEvaluationBackgroundTask] Policies violated for statistics on 'adobejb_server1:wm_default'. Cause: com.adobe.idp.dsc.workmanager.workload.policy.WorkPolicyViolationException: Work policy violated. Will attempt to recover in 60000 ms

2011-03-31 21:13:34,457 WARN  [com.adobe.idp.dsc.workmanager.workload.policy.MemoryPolicy] Memory threshold exceeded: maximum limit 95.0, current value 96.0

2011-03-31 21:13:34,457 WARN  [com.adobe.idp.dsc.workmanager.workload.policy.WorkPolicyEvaluationBackgroundTask] Policies violated for statistics on 'adobejb_server1:wm_default'. Cause: com.adobe.idp.dsc.workmanager.workload.policy.WorkPolicyViolationException: Work policy violated. Will attempt to recover in 60000 ms

thanks

Hi All

I've been having some problems with a LiveCycle deployment on Websphere. Here are some details about the environment:

- Windows 2008, Enterprise

- Oracle 11g

- WAS ND 6.1.0.29

- LiveCycle ES2.5

Installation works perfectly and everything in the config manager works perfectly until I get the page where it deploys the LC components (the xxx-dsc,jar and xxx.lca files)

At that page, when I click on deploy it fails on deploying any of the components.

The error message thrown by the config manager is code "Error [ALC-LCM-030-200]" and description "Failed to deploy component"

WAS log file is pretty long (considering that one exception is thrown for each component), so I won't repeat the whole thing here, but most of them look roughly like what I have below:

[10/27/11 13:37:31:485 CAT] 00000036 ExceptionUtil E   CNTR0020E: EJB threw an unexpected (non-declared) exception during invocation of method "doRequired" on bean "BeanId(LiveCycleES2#adobe-dscf.jar#EjbTransactionCMTAdapter, null)". Exception data: com.adobe.idp.DocumentError: java.lang.Error: IP Helper Library GetIfTable function failed

    at com.adobe.idp.Document.getLocalHostId(Document.java:2896)

    at com.adobe.idp.Document.writeNullContent(Document.java:982)

    at com.adobe.idp.Document.writeObject(Document.java:947)

    at com.adobe.idp.Document.<init>(Document.java:715)

    at com.adobe.idp.DocumentStorage.persistInline(DocumentStorage.java:85)

    at com.adobe.idp.dsc.management.impl.ArchiveStoreImpl._createInlineArchive(ArchiveStoreImpl. java:343)

    at com.adobe.idp.dsc.management.impl.ArchiveStoreImpl.access$500(ArchiveStoreImpl.java:79)

    at com.adobe.idp.dsc.management.impl.ArchiveStoreImpl$6.doInTransaction(ArchiveStoreImpl.jav a:233)

    at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EjbTransactionCMTAdapterBean.execute(EjbTr ansactionCMTAdapterBean.java:357)

    at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EjbTransactionCMTAdapterBean.doRequired(Ej bTransactionCMTAdapterBean.java:274)

    at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EJSLocalStatelessEjbTransactionCMTAdapter_ caf58c4f.doRequired(Unknown Source)

    at com.adobe.idp.dsc.transaction.impl.ejb.EjbTransactionProvider.execute(EjbTransactionProvi der.java:129)

    at com.adobe.idp.dsc.transaction.impl.DefaultTransactionTemplate.execute(DefaultTransactionT emplate.java:79)

    at com.adobe.idp.dsc.management.impl.ArchiveStoreImpl.createInlineArchive(ArchiveStoreImpl.j ava:231)

    at com.adobe.idp.dsc.registry.component.impl.ComponentRegistryImpl$4.doInTransaction(Compone ntRegistryImpl.java:234)

    at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EjbTransactionCMTAdapterBean.execute(EjbTr ansactionCMTAdapterBean.java:357)

    at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EjbTransactionCMTAdapterBean.doRequiresNew (EjbTransactionCMTAdapterBean.java:299)

    at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EJSLocalStatelessEjbTransactionCMTAdapter_ caf58c4f.doRequiresNew(Unknown Source)

    at com.adobe.idp.dsc.transaction.impl.ejb.EjbTransactionProvider.execute(EjbTransactionProvi der.java:143)

    at com.adobe.idp.dsc.transaction.impl.DefaultTransactionTemplate.execute(DefaultTransactionT emplate.java:79)

    at com.adobe.idp.dsc.registry.component.impl.ComponentRegistryImpl.install(ComponentRegistry Impl.java:230)

    at sun.reflect.GeneratedMethodAccessor189.invoke(Unknown Source)

    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

    at java.lang.reflect.Method.invoke(Method.java:618)

    at com.adobe.idp.dsc.component.impl.DefaultPOJOInvokerImpl.invoke(DefaultPOJOInvokerImpl.jav a:118)

    at com.adobe.idp.dsc.interceptor.impl.InvocationInterceptor.intercept(InvocationInterceptor. java:140)

    at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)

    at com.adobe.idp.dsc.interceptor.impl.DocumentPassivationInterceptor.intercept(DocumentPassi vationInterceptor.java:53)

    at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)

    at com.adobe.idp.dsc.transaction.interceptor.TransactionInterceptor$1.doInTransaction(Transa ctionInterceptor.java:74)

    at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EjbTransactionBMTAdapterBean.doBMT(EjbTran sactionBMTAdapterBean.java:197)

    at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EJSLocalStatelessEjbTransactionBMTAdapter_ 3af08fdf.doBMT(Unknown Source)

    at com.adobe.idp.dsc.transaction.impl.ejb.EjbTransactionProvider.execute(EjbTransactionProvi der.java:95)

    at com.adobe.idp.dsc.transaction.interceptor.TransactionInterceptor.intercept(TransactionInt erceptor.java:72)

    at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)

    at com.adobe.idp.dsc.interceptor.impl.InvocationStrategyInterceptor.intercept(InvocationStra tegyInterceptor.java:55)

    at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)

    at com.adobe.idp.dsc.interceptor.impl.InvalidStateInterceptor.intercept(InvalidStateIntercep tor.java:37)

    at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)

    at com.adobe.idp.dsc.interceptor.impl.AuthorizationInterceptor.intercept(AuthorizationInterc eptor.java:165)

    at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)

    at com.adobe.idp.dsc.interceptor.impl.JMXInterceptor.intercept(JMXInterceptor.java:48)

    at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)

    at com.adobe.idp.dsc.engine.impl.ServiceEngineImpl.invoke(ServiceEngineImpl.java:121)

    at com.adobe.idp.dsc.routing.Router.routeRequest(Router.java:129)

    at com.adobe.idp.dsc.provider.impl.base.AbstractMessageReceiver.invoke(AbstractMessageReceiv er.java:329)

    at com.adobe.idp.dsc.provider.impl.soap.axis.sdk.SoapSdkEndpoint.invokeCall(SoapSdkEndpoint. java:139)

    at com.adobe.idp.dsc.provider.impl.soap.axis.sdk.SoapSdkEndpoint.invoke(SoapSdkEndpoint.java :81)

    at sun.reflect.GeneratedMethodAccessor184.invoke(Unknown Source)

    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

    at java.lang.reflect.Method.invoke(Method.java:618)

    at org.apache.axis.providers.java.RPCProvider.invokeMethod(RPCProvider.java:397)

    at org.apache.axis.providers.java.RPCProvider.processMessage(RPCProvider.java:186)

    at org.apache.axis.providers.java.JavaProvider.invoke(JavaProvider.java:323)

    at org.apache.axis.strategies.InvocationStrategy.visit(InvocationStrategy.java:32)

    at org.apache.axis.SimpleChain.doVisiting(SimpleChain.java:118)

    at org.apache.axis.SimpleChain.invoke(SimpleChain.java:83)

    at org.apache.axis.handlers.soap.SOAPService.invoke(SOAPService.java:454)

    at org.apache.axis.server.AxisServer.invoke(AxisServer.java:281)

    at org.apache.axis.transport.http.AxisServlet.doPost(AxisServlet.java:699)

    at javax.servlet.http.HttpServlet.service(HttpServlet.java:763)

    at org.apache.axis.transport.http.AxisServletBase.service(AxisServletBase.java:327)

    at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)

    at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1146)

    at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1087)

    at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:145)

    at com.adobe.idp.dsc.provider.impl.soap.axis.InvocationFilter.doFilter(InvocationFilter.java :43)

    at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java: 190)

    at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:130)

    at com.adobe.idp.um.auth.filter.CSRFFilter.doFilter(CSRFFilter.java:41)

    at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java: 190)

    at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:130)

    at com.ibm.ws.webcontainer.filter.WebAppFilterChain._doFilter(WebAppFilterChain.java:87)

    at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:837)

    at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:680)

    at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:588)

    at com.ibm.ws.wswebcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:525)

    at com.ibm.ws.webcontainer.servlet.CacheServletWrapper.handleRequest(CacheServletWrapper.jav a:90)

    at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:751)

    at com.ibm.ws.wswebcontainer.WebContainer.handleRequest(WebContainer.java:1478)

    at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:126)

    at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink .java:458)

    at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewInformation(HttpInboundLink .java:387)

    at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.ready(HttpInboundLink.java:267)

    at com.ibm.ws.tcp.channel.impl.NewConnectionInitialReadCallback.sendToDiscriminators(NewConn ectionInitialReadCallback.java:214)

    at com.ibm.ws.tcp.channel.impl.NewConnectionInitialReadCallback.complete(NewConnectionInitia lReadCallback.java:113)

    at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionLi stener.java:165)

    at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)

    at com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(AsyncChannelFuture.java:161)

    at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:136)

    at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:196)

    at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:751)

    at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:881)

    at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1497)

Caused by: java.lang.Error: IP Helper Library GetIfTable function failed

    at java.net.NetworkInterface.getAll(Native Method)

    at java.net.NetworkInterface.getNetworkInterfaces(NetworkInterface.java:216)

    at com.adobe.idp.Document.getLocalHostId(Document.java:2873)

    ... 93 more

I have found a couple of forum posts that reference this issue, but none seem to provide a solution. Once suggestion that seemed reasonable was that the GDS folder was not writable, but that doesn't seem to be the issues.

Any help is much appreciated

Greg

Hi,

I installed Active Directory Certificate Services. Now I want setup LDAP over SSL. Unfortunatelly it doesn't work. I pressed "Test" and always get "Invalid username or invalid password" (

German: "Ungültiger Benutzername oder ungültiges Kennwort"). I'm pretty sure username and password are fine (it worked before I installed Active Directory Certificate Services and used LDAP without SSL).

On server.log, I got this:

2011-11-12 00:51:28,202 INFO  [com.adobe.idp.um.businesslogic.synch.LdapHelper] Following stacktrace is generated due to the Test LDAP Server Configuration action
javax.naming.AuthenticationException: [LDAP: error code 49 - 80090308: LdapErr: DSID-0C0903A9, comment: AcceptSecurityContext error, data 52e, v1db1]        at com.sun.jndi.ldap.LdapCtx.mapErrorCode(LdapCtx.java:3041)        at com.sun.jndi.ldap.LdapCtx.processReturnCode(LdapCtx.java:2987)        at com.sun.jndi.ldap.LdapCtx.processReturnCode(LdapCtx.java:2789)        at com.sun.jndi.ldap.LdapCtx.connect(LdapCtx.java:2703)        at com.sun.jndi.ldap.LdapCtx.<init>(LdapCtx.java:293)        at com.sun.jndi.ldap.LdapCtxFactory.getUsingURL(LdapCtxFactory.java:175)        at com.sun.jndi.ldap.LdapCtxFactory.getUsingURLs(LdapCtxFactory.java:193)        at com.sun.jndi.ldap.LdapCtxFactory.getLdapCtxInstance(LdapCtxFactory.java:136)        at com.sun.jndi.ldap.LdapCtxFactory.getInitialContext(LdapCtxFactory.java:66)        at javax.naming.spi.NamingManager.getInitialContext(NamingManager.java:667)        at javax.naming.InitialContext.getDefaultInitCtx(InitialContext.java:288)        at javax.naming.InitialContext.init(InitialContext.java:223)        at javax.naming.ldap.InitialLdapContext.<init>(InitialLdapContext.java:134)        at com.adobe.idp.um.businesslogic.synch.LdapHelper.createContext(LdapHelper.java:663)        at com.adobe.idp.um.businesslogic.synch.LdapHelper.testServerConfig(LdapHelper.java:682)        at com.adobe.idp.um.ui.config.ConfigDirectoryEditAction.testServerSettings_onClick(ConfigDirectoryEditAction.java:215)        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)        at java.lang.reflect.Method.invoke(Method.java:597)        at com.cc.framework.adapter.struts.ActionUtil.handleFormAction(Unknown Source)        at com.cc.framework.adapter.struts.FWAction.handleFormAction(Unknown Source)        at com.cc.framework.adapter.struts.ActionUtil.execute(Unknown Source)        at com.cc.framework.adapter.struts.FWAction.execute(Unknown Source)        at com.cc.framework.adapter.struts.FWAction.execute(Unknown Source)        at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:431)        at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:236)        at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1196)        at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:432)        at javax.servlet.http.HttpServlet.service(HttpServlet.java:710)        at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)        at com.adobe.framework.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingFilter.java:173)        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)        at com.adobe.idp.um.auth.filter.AuthenticationFilter.doFilter(AuthenticationFilter.java:154)        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)        at com.adobe.idp.um.auth.filter.PortalSSOFilter.doFilter(PortalSSOFilter.java:91)        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)        at com.adobe.idp.um.auth.filter.CSRFFilter.doFilter(CSRFFilter.java:41)        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)        at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:96)        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:230)        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:175)        at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:179)        at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:433)        at org.jboss.web.tomcat.security.JaccContextValve.invoke(JaccContextValve.java:84)        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128)        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:104)        at org.jboss.web.tomcat.service.jca.CachedConnectionValve.invoke(CachedConnectionValve.java:157)        at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:543)        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:241)        at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:844)        at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:580)        at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:447)        at java.lang.Thread.run(Thread.java:619)

Do you have some Idea?

cu Floh

Hi Guys,

On trying turnkey, partial turnkey options of LiveCycle ES3 installation, we get an error while running configuration manager.

We were stuck at "Configuring LiveCycle ES3 EAR's", unable to merge EARs.The reason being Jboss not started.

Since the first two options were ruled out, we went forth with the Upgrade Option.

On trying Upgrade Option from ES2 we were stuck at the "Upgrade MySql Relational Database" in configuration manager. The JBoss had been stopped automatically  .We werent to start it manually .

The error we get when we try to start it manually is "The AdobeLiveCycle ES3 service on the local computer started and then stopped"

Since none of the above options seemed to have worked we went forth with manual installation procedure.

On trying the manual installation procedure ,we get a BootstrapException: ALC-TTN-104-002 at LiveCycle ES3 Database Initialization step, while running configuration Manager.

Please find the log [picked up from Configuration Manager] below.I am wondering if i am missing out on something.

Would be grateful if someone could assist me in this regard.

[2012-07-11 16:02:20,510], INFO, AWT-EventQueue-0, com.adobe.livecycle.lcm.feature.bootstrap.BootstrapDialog, Starting processing

[2012-07-11 16:02:20,510], INFO, AWT-EventQueue-0, com.adobe.livecycle.lcm.feature.bootstrap.BootstrapTask, Starting task: com.adobe.livecycle.lcm.feature.bootstrap.BootstrapTask@261c14

[2012-07-11 16:02:20,510], INFO, Thread-31, com.adobe.livecycle.bootstrap.client.FetchTasksClient, Invoking [http://127.0.0.1:8080/adobe-bootstrapper/bootstrap?fetchTasks=true&responseLocale=en]

[2012-07-11 16:02:20,526], INFO, Thread-31, com.adobe.livecycle.lcm.feature.bootstrap.BootstrapTask, Completing task: com.adobe.livecycle.lcm.feature.bootstrap.BootstrapTask@261c14 isDone:true

[2012-07-11 16:02:20,526], SEVERE, Thread-31, com.adobe.livecycle.lcm.feature.bootstrap.BootstrapTask, Task failed

com.adobe.livecycle.bootstrap.BootstrapException: ALC-TTN-104-002: Could not connect to bootstrap servlet; the requested URL was not found on the server.  Is Adobe LiveCycle deployed?

    at com.adobe.livecycle.bootstrap.client.FetchTasksClient.analyzeResponse(FetchTasksClient.ja va:154)

    at com.adobe.livecycle.bootstrap.client.FetchTasksClient.fetchTasks(FetchTasksClient.java:69 )

    at com.adobe.livecycle.bootstrap.client.BootstrapManager.getTasks(BootstrapManager.java:147)

    at com.adobe.livecycle.lcm.feature.bootstrap.BootstrapTask$ActualTask.<init>(BootstrapTask.j ava:102)

    at com.adobe.livecycle.lcm.feature.bootstrap.BootstrapTask$1.construct(BootstrapTask.java:60 )

    at com.adobe.livecycle.lcm.core.tasks.SwingWorker$2.run(SwingWorker.java:114)

    at java.lang.Thread.run(Unknown Source)

[2012-07-11 16:02:21,025], SEVERE, AWT-EventQueue-0, com.adobe.livecycle.lcm.feature.bootstrap.BootstrapDialog, Bootstrap exception

com.adobe.livecycle.bootstrap.BootstrapException: ALC-TTN-104-002: Could not connect to bootstrap servlet; the requested URL was not found on the server.  Is Adobe LiveCycle deployed?

    at com.adobe.livecycle.bootstrap.client.FetchTasksClient.analyzeResponse(FetchTasksClient.ja va:154)

    at com.adobe.livecycle.bootstrap.client.FetchTasksClient.fetchTasks(FetchTasksClient.java:69 )

    at com.adobe.livecycle.bootstrap.client.BootstrapManager.getTasks(BootstrapManager.java:147)

    at com.adobe.livecycle.lcm.feature.bootstrap.BootstrapTask$ActualTask.<init>(BootstrapTask.j ava:102)

    at com.adobe.livecycle.lcm.feature.bootstrap.BootstrapTask$1.construct(BootstrapTask.java:60 )

    at com.adobe.livecycle.lcm.core.tasks.SwingWorker$2.run(SwingWorker.java:114)

    at java.lang.Thread.run(Unknown Source)

Regards,

Nicole

I am in the process of doing a Proof Of Concept / Evaluating products that can help us build a Java Application to Convert a PDF document to a Searchable PDF. 

I wanted to check is there any simple JAVA API from Adobe to achive this ? Any direction in this regard is greatly appreciated.@

Can anyone offer some guidance on how I can resolve the issue.  It was working fine and then suddenly it went wonky.  I've rebooted twice, renamed files, etc to no avail.

I have an iMac with Safari; will i be able to run LiveCycle and Designer?  I cannot get past acceptance page.  I want to use and update forms and it says I need Designer.  I was trying the trial version but am having problems.

Hi,

I am trying to install and deploy LC ES2 on WebSphere Application Server. I am following the instructions given in "Installing and Deploying LiveCycle ES2 for WebSphere".

I am stuck at LiveCycle ES2 Database Initialization step while running Adobe LiveCycle Configuration Manager. Can some one help me in resolving this issue. Please find the exception details below.

My OS,DB details are as below:

Windows 2003 Enterprise Edition SP2

32-bit OS

Microsoft SQL server 2005

com.adobe.livecycle.bootstrap.BootstrapException: ALC-TTN-103-000: Bootstrapping request failed on server.  Message from server:

ALC-TTN-011-061: Bootstrapping failed for platform component [Process Engine].  The wrapped exception's
message reads:
com.adobe.idp.um.api.UMException| [com.adobe.idp.um.api.impl.AuthorizationManagerImpl] errorCode:16385 errorCodeHEX:0x4001 message:execute query failure(select distinct
  top 1  * from EDCRELAPPENTITY where upper(EDCRELAPPENTITY.relAppName) like upper(?) escape
'\' )com.adobe.idp.common.errors.exception.IDPException| [com.adobe.idp.storeprovider.jdbc.DBStatement] errorCode:12290 errorCodeHEX:0x3002 message:execute query
failure(select distinct  top 1  * from EDCRELAPPENTITY where upper(EDCRELAPPENTITY.relAppName) like
upper(?) escape '\' ) chainedException:java.sql.SQLException: enlist: caught ExceptionchainedExceptionMessage:enlist
: caught Exception chainedException trace:java.sql.SQLException: enlist: caught Exception
    at com.ibm.ws.rsadapter.AdapterUtil.toSQLException(AdapterUtil.java:1543)
    at com.ibm.ws.rsadapter.jdbc.WSJdbcConnection.beginTransactionIfNecessary(WSJdbcConnection.j ava:777)
    at com.ibm.ws.rsadapter.jdbc.WSJdbcConnection.prepareStatement(WSJdbcConnection.java:2743)
    at com.adobe.idp.storeprovider.jdbc.DBStatement.executeQuery(DBStatement.java:299)
    at com.adobe.idp.storeprovider.jdbc.DBStoreProvider.retrieveAll(DBStoreProvider.java:2053)
    at com.adobe.idp.storeprovider.jdbc.DBStoreProvider.retrieve(DBStoreProvider.java:1762)
    at com.adobe.idp.um.businesslogic.directoryservices.DirectoryServicesManagerBean.findRelAppl ication(DirectoryServicesManagerBean.java:1921)
[Message truncated - see logs for details.]

Check application server logs for details.
    at com.adobe.livecycle.bootstrap.client.BootstrapRequestClient.analyzeResponse(BootstrapRequ estClient.java:152)
    at com.adobe.livecycle.bootstrap.client.BootstrapRequestClient.bootstrap(BootstrapRequestCli ent.java:63)
    at com.adobe.livecycle.bootstrap.client.BootstrapManager.executeStep(BootstrapManager.java:2 03)
    at com.adobe.livecycle.lcm.feature.bootstrap.BootstrapTask$ActualTask.<init>(BootstrapTask.j ava:125)
    at com.adobe.livecycle.lcm.feature.bootstrap.BootstrapTask$1.construct(BootstrapTask.java:58 )
    at com.adobe.livecycle.lcm.core.tasks.SwingWorker$2.run(SwingWorker.java:114)
    at java.lang.Thread.run(Thread.java:619)

Thanks & Regards,

Deepthi

I'm installing ES3 on a VM in preparation to setting up our production environment and am running into an issue.  First things first - Configuation:

• Server:  Windows Server 2008 R2
• DBMS: SQL Server 2008 R2
• App server:  WebSphere 7.0.0.21
• Java Version 1.6.0
• LiveCycle 10.0.2

In the Configuration Manager Deploy LiveCycle EAR step, the CM UI indicates that everything deployed successfully, but I see three instances where services failed to start with the "GetIfTable function failed" error messages, e.g.:

[5/10/12 12:46:19:717 CDT] 0000003e WASSessionCor I SessionContextRegistry getSessionContext SESN0176I: Will create a new session context for application key default_host/umstartup

[5/10/12 12:46:19:757 CDT] 0000003e ServerLifeCyc E   ALC-BMC-001-001: Unexpected exception while starting an Adobe Service

[5/10/12 12:46:19:761 CDT] 0000003e ServerLifeCyc E   TRAS0014I: The following exception was logged java.lang.Error: IP Helper Library GetIfTable function failed

at java.net.NetworkInterface.getAll(Native Method)

at java.net.NetworkInterface.getNetworkInterfaces(NetworkInterface.java:297)

at com.adobe.idp.common.util.GUIDGenerator.getIP(GUIDGenerator.java:49)

at com.adobe.idp.common.util.GUIDGenerator.initialize(GUIDGenerator.java:25)

at com.adobe.idp.um.services.UMStartupService.onStartService(UMStartupService.java:59)

at com.adobe.service.Service.initialize(Service.java:401)

at com.adobe.service.ServerLifeCycleListener.contextInitialized(ServerLifeCycleListener.java :34)

at com.ibm.ws.webcontainer.webapp.WebApp.notifyServletContextCreated(WebApp.java:1708)

at com.ibm.ws.webcontainer.webapp.WebApp.commonInitializationFinish(WebApp.java:381)

at com.ibm.ws.webcontainer.webapp.WebAppImpl.initialize(WebAppImpl.java:299)

at com.ibm.ws.webcontainer.webapp.WebGroupImpl.addWebApplication(WebGroupImpl.java:100)

at com.ibm.ws.webcontainer.VirtualHostImpl.addWebApplication(VirtualHostImpl.java:166)

at com.ibm.ws.webcontainer.WSWebContainer.addWebApp(WSWebContainer.java:732)

at com.ibm.ws.webcontainer.WSWebContainer.addWebApplication(WSWebContainer.java:617)

at com.ibm.ws.webcontainer.component.WebContainerImpl.install(WebContainerImpl.java:376)

at com.ibm.ws.webcontainer.component.WebContainerImpl.start(WebContainerImpl.java:668)

at com.ibm.ws.runtime.component.ApplicationMgrImpl.start(ApplicationMgrImpl.java:1127)

at com.ibm.ws.runtime.component.DeployedApplicationImpl.fireDeployedObjectStart(DeployedAppl icationImpl.java:1319)

at com.ibm.ws.runtime.component.DeployedModuleImpl.start(DeployedModuleImpl.java:610)

at com.ibm.ws.runtime.component.DeployedApplicationImpl.start(DeployedApplicationImpl.java:9 44)

at com.ibm.ws.runtime.component.ApplicationMgrImpl.startApplication(ApplicationMgrImpl.java: 740)

at com.ibm.ws.runtime.component.ApplicationMgrImpl$1.run(ApplicationMgrImpl.java:1272)

at com.ibm.ws.security.auth.ContextManagerImpl.runAs(ContextManagerImpl.java:5343)

at com.ibm.ws.security.auth.ContextManagerImpl.runAsSystem(ContextManagerImpl.java:5431)

at com.ibm.ws.security.core.SecurityContext.runAsSystem(SecurityContext.java:255)

at com.ibm.ws.runtime.component.ApplicationMgrImpl.startApplicationDynamically(ApplicationMg rImpl.java:1277)

at com.ibm.ws.runtime.component.ApplicationMgrImpl.start(ApplicationMgrImpl.java:2048)

at com.ibm.ws.runtime.component.CompositionUnitMgrImpl.start(CompositionUnitMgrImpl.java:385 )

at com.ibm.ws.runtime.component.CompositionUnitImpl.start(CompositionUnitImpl.java:123)

at com.ibm.ws.runtime.component.CompositionUnitMgrImpl.start(CompositionUnitMgrImpl.java:328 )

at com.ibm.ws.runtime.component.CompositionUnitMgrImpl.startCompositionUnit(CompositionUnitM grImpl.java:599)

at com.ibm.ws.runtime.component.CompositionUnitMgrImpl.startCompositionUnit(CompositionUnitM grImpl.java:561)

at com.ibm.ws.runtime.component.ApplicationMgrImpl.startApplication(ApplicationMgrImpl.java: 1184)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:60)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)

at java.lang.reflect.Method.invoke(Method.java:611)

at sun.reflect.misc.Trampoline.invoke(MethodUtil.java:49)

at sun.reflect.GeneratedMethodAccessor8.invoke(Unknown Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)

at java.lang.reflect.Method.invoke(Method.java:611)

at sun.reflect.misc.MethodUtil.invoke(MethodUtil.java:256)

at javax.management.modelmbean.RequiredModelMBean.invokeMethod(RequiredModelMBean.java:1085)

at javax.management.modelmbean.RequiredModelMBean.invoke(RequiredModelMBean.java:966)

at com.sun.jmx.interceptor.DefaultMBeanServerInterceptor.invoke(DefaultMBeanServerIntercepto r.java:848)

at com.sun.jmx.mbeanserver.JmxMBeanServer.invoke(JmxMBeanServer.java:773)

at com.ibm.ws.management.AdminServiceImpl$1.run(AdminServiceImpl.java:1331)

at com.ibm.ws.security.util.AccessController.doPrivileged(AccessController.java:118)

at com.ibm.ws.management.AdminServiceImpl.invoke(AdminServiceImpl.java:1224)

at com.ibm.ws.management.connector.AdminServiceDelegator.invoke(AdminServiceDelegator.java:1 81)

at sun.reflect.GeneratedMethodAccessor9.invoke(Unknown Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)

at java.lang.reflect.Method.invoke(Method.java:611)

at com.ibm.ws.management.connector.soap.SOAPConnector.invoke(SOAPConnector.java:453)

at com.ibm.ws.management.connector.soap.SOAPConnector.service(SOAPConnector.java:286)

at com.ibm.ws.management.connector.soap.SOAPConnection.handleRequest(SOAPConnection.java:65)

at com.ibm.ws.http.HttpConnection.readAndHandleRequest(HttpConnection.java:733)

at com.ibm.ws.http.HttpConnection.run(HttpConnection.java:522)

at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1604)

This happens when the EARs are deployed as well as when the app server is restarted.  If I continue on, several of the components fail to deploy, either with this error or an OutOfMemory error, which I can only guess is due to this root cause.

Any suggestions?

I cannot download LiveCycle Designer 8.2.1 from http://www.adobe.com/cfusion/tdrc/index.cfm?product=livecycle_designer_8_2_1

The 'Download' button does not start anything. There is even no error message, just nothing happens. Chacked on many computers and browsers - same...

How can I download LiveCycle 8.2 then?

On Windows when I try to start the TCP locators (gemfilre)  after 2 - 3 minutes I get: ERROR: Operation "start-locator" failed because: Start of locator failed. The end of "D:\Adobe\Adobe LiveCycle ES4\lib\caching\start_locator.log" contained this message: "".  The start_locator.log exists but is empty.  I run startlocator from a command window as administrator.  This is a new installation of ES4 SP1 running in JBoss.